LiveTCP optimizes TCP performance for a wide range of networks and applications and reduces the user interface (UI) lag associated with connecting to remote desktops using commonly used protocols like RDP, RGS and ICA.

What is Latency?
Latency in data networking, also referred to as network delay, is the time it takes data to flow from the sender to the receiver. It is usually expressed in round trip time (RTT), which is the time it takes for data to flow from the sender to the receiver, and for a response to be returned to the sender.
When latency is present the performance of TCP-based applications such as remote desktop access, streaming video and file transfers is significantly degraded.

Both latency and packet loss degrade the end user quality of experience, resulting in unresponsive user interfaces for remote desktop users, extended wait times for file transfers, as well as choppy video and reduced frame rates.

To learn more about the effects of lag & latency–and how LiveTCP can help alleviate network congestion, download our LiveTCP overview with features and benefits.

Here are a few of the upcoming events where we are attending, presenting or demonstrating our solutions:

Mobile World Congress: 25-28 February, Barcelona, Spain

Enterprise Connect: March 18-21, Orlando, FL

CTIA 2013: May 21-23, Las Vegas

Our VP of Business Development, Jay McMillan and our CTO, Matthew Williams will be onsite at these events and available to meet for demos/discussions.

Please contact us if you are interested in arranging a meeting!

With the growing demands of mobile social networking, consumers are using instant messages, sharing and collaborating using various media–while still expecting the same level of service from their providers.

Rich Communication Services (RCS) are essential for mobile carriers to compete with Over-The-Top (OTT) applications such as Skype, GoogleTalk and FaceTime.

RCS enables carriers to offer new, innovative products that increase Average Revenue Per User (ARPU), allowing carriers to move beyond simply selling “dumb data pipes” for users of OTT services.

Typically, RCS services are delivered to a variety of  end user devices over uncontrolled networks.

Ensuring QoS over uncontrolled networks is a huge challenge for carriers implementing RCS.

Want to learn how IPQ from LiveQoS helps carriers overcome these challenges?

Download our RCS overview to understand how IPQ senses networks conditions and intelligently applies optimizers to ensure the best quality of experience possible.

The widespread use of WiFi gives us the freedom to work and network from any location whether it’s from home, from
the office boardroom, a hotel room or from the local Starbucks.

But the flexibility of that wireless connection comes at a cost— significantly reduced transmission speed.

The fact is that WiFi in its native form is just not up to the job of providing fast and high capacity connections.

WiFi has Limited Capacity – High-end consumer grade WiFi devices advertise that they are capable of speeds of 300
Mbps or even 450 Mbps, but these are the maximum radio speeds, not usable bandwidth rates. In reality, you will never see anywhere close to these advertised data rates because the speed you see is dependent on too many variables.

Some of these factors include:
- Distance (signal strength)
- Noise from other devices
- Noise from other APs
- Old devices
- Management overhead
- Retransmissions
- Wireless contention

Learn Why Your WiFi Doesn’t Deliver (read more).
Read about our Live WiFi solution here.

Today, for better or worse, we are bound to our Internet connectivity like never before. Whether for personal or professional use, we now depend on services like Dropbox and Skype video chat, Facebook, FaceTime and Twitter, to do work, communicate, shop, interact, even exercise and play.

The speed and performance of Internet applications like YouTube or Google Drive are impacted by the quality of the network you are using. Packet loss becomes evident when you start to have slowdowns, video buffering, slow file transfers, choppy video chat and garbled audio.

How much packet loss is there on the Internet? The long answer to that question is that network quality is difficult to predict on a macroscopic scale as conditions are very dynamic. The quality of the Internet is different every time you use it whether at home, at the office or the airport.

Factors that impact quality include:

• time of day
• day of week physical location
• neighborhood usage
• what other users on the mobile network are doing
• the path your traffic takes on the Internet
• the overall network congestion at that exact time

If you run enough tests spread out over a long enough time period, patterns do emerge and the quality of the Internet can be measured. Many people and organizations have done just this.

We have compiled several network performance statistics and graphs in our StateofYourNetwork paper.

Highlights include the Internet End-to-end Performance Monitoring project (IEPM),  which is spearheaded by the Stanford Linear Accelerator Center. Also featured within are findings from a study conducted jointly by Microsoft and New York University.

Read through to learn more about global packet loss on the Internet and the inherent issues with emerging technologies.

LiveQoS today announced it is working with HP to enable network monitoring and optimization for users of HP thin clients. LiveQoS has focused on providing OEM partners such as HP with embeddable, technology-enabling solutions that provide net improvements to the quality of experience for their end users.

“LiveQoS IPQ gives us an edge in offering real-time network improvements that are very beneficial to thin client environments,“ said Jeff Groudan, Director of Thin Clients, WW. “The LiveQoS solution enables HP to deliver higher network performance to customers, when paired with our thin clients.”

“LiveQoS offers the best platform-agnostic video and virtualization solution on the market and we are happy we were selected by HP to help deliver value to their thin client offerings,” said Martin Horne, CEO, LiveQoS. “LiveQoS is unique in its ability to deliver end-to-end Quality of Service for real-time applications, while finding and fixing the problems on wired and wireless networks.”

IPQ from LiveQoS has been deployed across many hardware platforms including mobile handsets, network devices, video conferencing equipment, PCs, laptops and tablets. Being truly platform and operating system independent, LiveQoS products have been deployed on ARM, x86, Windows, Linux, Android, iOS, as well as other leading platforms.

About LiveQoS
LiveQoS is #1 in end-to-end Quality of Service (QoS) for real-time applications. Only LiveQoS has IPQ™ to find and fix the problems on any wired and wireless network. This guarantees the best video and virtualization experience for smartphones, tablets, laptops and thin clients.
LiveQoS develops, manufactures and supports IPQ™, a framework that maximizes the quality of controlled and uncontrolled networks according to actual link conditions and actual application requirements. IPQ™ enables applications to run as-designed in network environments where the application would otherwise fail or the user would suffer unsatisfactory Quality of Experience (QoE). IPQ™ is the only commercially available solution that meets these requirements.
The Company serves customers of all sizes in the mobile, cloud computing, enterprise and unified communications verticals.

There are three primary sources of latency in a network:

• Time-of-flight: the time is takes a packet to physically traverse the cables in the network.
• Buffers: Temporary storage areas in routers and switches used to absorb bursts of data between links of different speeds. This is a variable number based on utilization and router/switch design but is usually measured in hundreds of milliseconds for loaded networks.
• Play-out-time: The amount of time it takes to get a packet onto a link.  It is equal to packet size/link speed.

On a loaded network, it is buffer latency that dominates.  On an unloaded network, time-of-flight dominates.

Lag is the Quality of Experience (QoE) impact on different network issues, resulting from latency.  It is the delay experienced by a user when they press a button or drag a window and have to wait for something to happen.  Latency causes lag but so does packet loss.

When a user experiences lag, it manifests itself as: slow mouse movement, characters being delayed from appearing on the screen after typing or poor user experience with the interface. An example is when a user clicks on an icon but nothing happens so they click again and then skip two screens past where they want to go. Also, a user dragging on a window with the mouse with no immediate movement resulting.

When you fix packet loss you reduce lag.

IPQ from LiveQoS helps to reduce latency by reducing the retransmissions required.

The result to the end user will be an improved quality of experience that can be measured in the reduction of the lag that is seen.

View our latest video, which demonstrates virtual desktop lag.

Since 2010, Lorama Inc has been harnessing the power of  IPQ from LiveQoS to protect and ensure high quality video conferencing.

Lorama Inc. is a privately held company located in Milton, Ontario, Canada. Lorama provides innovative technologies to coating customers worldwide. Teamwork, partnerships, and unparalleled service are their foundation. Dependability and respect are the standards by which they live.

Endorsement from Pat Amiel, President, Lorama Inc

“Lorama uses LiveQoS’ IPQ technology to improve video conferencing calls between our offices in the US, Barbados, and Brazil. In the past, performing a video conferencing call was a hit and miss affair; frequently with poor quality. With IPQ, the quality of all calls has improved dramatically. Video conferencing usage at Lorama has greatly increased and as a result, communication has improved and our costs have significantly decreased.”

Since 2009, Odgers Berndtson has been harnessing the power of  IPQ from LiveQoS to protect and ensure high quality video conferencing.

Odgers Berndtson is a global leader in executive search and recruitment with more than 50 offices in 29 countries, making them the largest privately owned retained executive recruiting firm in the world. The strength of culture and values has made the firm unique. Their approach to the complexities of the search process is consistent around the world and the commitment to client service and client satisfaction is absolute.

Endorsement from Jim Harmon, Managing Partner, Odgers and Berndtson

“Odgers and Berndtson has been using IPQ from LiveQoS since 2009 to protect and ensure high quality video conferencing.  Before IPQ, our video conferencing calls would often freeze, pixelate, tear, or even drop all together.  This now rarely happens. The IPQ solution from LiveQoS has improved our VC quality to the extent that we are finally able to have board level committees to interview C-suite executives remotely!”

WiFi offloading enables carriers to leverage ubiquitous WiFi networks to supplement their existing 3G/4G services.  The WiFi networks need to be able to support the same services that 3G/4G are used for– including voice calls, video calls and other demanding applications.

Our Wifi Optimizers help to ensure high Quality of Experience (QoE) when carriers leverage WiFi offload capabilities through the WiFi optimizers.  IPQ features two WiFi optimizers that work together to maximize QoE for key end-user applications.

Want to learn more?